FAQs

Does your company have a promo code?

Yes! From time to time we do run some promotions. Follow our social media accounts to see updates.

How can I contact support?

You can reach our support team via live chat on the website or through our dedicated customer support email.

Is my personal information secure?

Yes. We use advanced security protocols and encrypted payment systems to protect your personal and financial data.

Where is this service available?

We are currently operating in the UK, with plans to expand to other cities soon.

Can I cancel my booking?

Yes. You can cancel your booking through your account dashboard. Please note that cancellation charges may apply if the driver is already on the way.

What if my driver doesn’t show up?

If a driver cancels or doesn’t arrive, another available driver will be assigned to you immediately. You’ll also be notified of any changes.

Will I see the cost before booking?

Absolutely. The estimated fare is displayed before you confirm your ride.

Can I request a specific type of car?

Yes. You can choose from different vehicle categories (standard, premium, or larger vehicles) based on your needs.

Can I schedule a ride in advance?

Yes. Our platform allows you to pre-book a ride for a specific date and time. A driver will be dispatched to your location at the scheduled time.

How do I book a ride?

Simply create an account, log in, enter your pickup and drop-off locations, choose your preferred vehicle, and confirm your booking. You can also schedule rides for later.